Shipping policy

Shipping Policy

Each Averyville Art Studio print is made to order and produced specifically for the customer.

Production & Dispatch

Please allow approximately 3–4 weeks for production and dispatch.

This timeframe is an estimate and may vary slightly during periods of high demand, holidays, or circumstances outside our control. Shipping transit time begins after your order has completed production and been dispatched.

Occasionally, an order may be completed and shipped sooner than expected.

Shipping Cost

Averyville Art Studio currently offers free standard shipping on eligible orders placed through our online store.

Any available shipping options and charges will be displayed during checkout before payment is completed.

Tracking

When tracking information becomes available, it will be sent to the email address provided with your order.

Please allow a short period for tracking information to become active after the shipping carrier receives the package.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping address, please contact averyvilleartstudio@outlook.com as soon as possible. Once an order has entered production or been dispatched, we may not be able to change the delivery address.

Delayed or Lost Shipments

Carrier delays can occasionally occur after an order has been dispatched.

If tracking shows unusual delays or you believe your package may have been lost in transit, please contact us at averyvilleartstudio@outlook.com with your order number so we can investigate.

Damaged Shipments

If your order arrives damaged, please retain the print and its packaging and contact us within 14 days of delivery.

Include your order number and clear photographs of both the damaged item and packaging. Damaged, defective, or incorrect orders will be handled in accordance with our Refund & Return Policy.