Refund policy

Refund & Return Policy

Each Averyville Art Studio print is made to order specifically for the customer. Because of this, we do not accept returns or exchanges for change of mind, incorrect size selection, or other buyer preference after an order has entered production.

We do, however, stand behind the quality and accuracy of every order.

Damaged, Defective, or Incorrect Orders

If your print arrives damaged, defective, misprinted, or you receive an item different from what you ordered, please contact us within 14 days of delivery at averyvilleartstudio@outlook.com.

Please include:

• Your order number

• A brief description of the problem

• Clear photographs showing the damage, defect, or incorrect item

• Photographs of the packaging if the shipment was damaged in transit

Once the issue has been reviewed, Averyville Art Studio will arrange an appropriate replacement or refund at no additional cost to you.

Order Cancellations

Because our prints are produced to order, cancellation requests should be made as soon as possible. If production has not yet begun, we will make every effort to cancel the order and issue a refund.

Once an order has entered production, cancellation may no longer be possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Color and Display Differences

Colors may vary slightly between your screen and the finished print due to differences in monitor settings, printing materials, and lighting conditions. Minor variations of this kind are not considered defects.

Questions

If you have any questions or concerns about your order, contact us at averyvilleartstudio@outlook.com. We want every Averyville order to arrive as it should, and if there is a genuine problem with your print, we will work with you to make it right.

This policy does not limit any rights provided to customers under applicable law.